San Diego Health Connect became a Live Well San Diego recognized partner on June 4, 2015. San Diego Health Connect was recognized for their ability to securely connect hospitals, health systems, doctors, health plans, County Health and Human Services and other healthcare stakeholders to share important health information and improve health service delivery. As a not-for-profit organization, their purpose is to improve the quality of care for patients, enhance care coordination among providers, and realize cost efficiencies through reducing hospital admissions and the elimination of duplicated laboratory testing, thereby improving healthcare for everyone. Their commitment to providing quality service delivery extends to those who would otherwise have difficulty accessing them: those in the criminal justice system, the homeless, and residents with serious mental illness and substance abuse issues.
As part of its health information infrastructure, they have built an Application, Device and Environmental (ADE) cloud to integrate externally supplied health, wellness, activity and nutrition information and make it relevant and actionable to healthcare providers. Additional partners and public health reporting can be incorporated to support the highest quality of care in the region’s service delivery system.
San Diego Health Connect also has an Emergency Medical Services Hub, a web-based application with real time interfaces and a web portal for capturing, routing and displaying information from EMS agencies in the County, as well as receiving data about patients before their arrival and routing them to different locations. The web portal allows users the unique ability to view patient charts in an ambulance while on the way to the hospital. To close the loop, functionality has been built into the web portal to associate a hospital visit to an EMS patient.
As a Live Well San Diego Partner, San Diego Health Connect will continue their mission to provide better information to further develop quality healthcare service delivery to all San Diego residents countywide.